About this policy
Rosshaven Marine Pty Ltd respects your privacy. This policy explains what personal information we collect through our online store, and how we use and protect it, in line with the Australian Privacy Principles.
What we collect
We don't collect or store your full card details. Payments are processed securely by Lightspeed Payments.
How we use it
Who we share it with
We only share your information when it's needed to run your order or the store:
We don't sell your personal information.
Where it's stored
Your information is held by us and by our service providers, including Lightspeed. Some of it may be stored on secure servers outside Australia.
Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access and correction
You can ask to see or correct the personal information we hold about you by contacting us at sales@rosshaven.com.au or (07) 4772 6392.
Complaints
If you have a privacy concern, contact us first and we'll try to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes
We may update this policy from time to time. The current version is always on this website.
Last updated: 30 October 2026
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